Privacy Policy for Prompt ZA

1. Information We Collect

When you use our "Contact Us" form, we collect the following information:

• Personal Details: Name, Email Address, and Phone Number.
• Business Details: Any information provided in the "Message" section regarding your business needs.

2. How We Use Your Information

We use the information collected via our website for the following purposes:

• Customer Support: To respond to your inquiries and provide information about our AI solutions.
• Service Delivery: To understand your requirements during the "Discovery & Planning" phase.
• Marketing & Promotions: We may use your email address to send you updates, newsletters, or promotional materials regarding Prompt ZA’s services. You may opt out of these communications at any time.

3. Data Security and Storage

Security is paramount to our operations. We implement the following protections:

• Encryption: We use industry-standard encryption for all data transmission.
• Secure Infrastructure: Our site is protected by Cloudflare and hosted on Vercel to ensure a secure browsing experience.
• Data Sovereignty: For clients with strict requirements, we can utilize self-hosted models to ensure data remains within your own environment.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (such as our automation platform providers), so long as those parties agree to keep this information confidential.

5. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction or deletion of your personal data.
• Object to the processing of your data for marketing purposes.

6. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at: Email: Lebo@prompt-za.com